Every piece of your data at Batjele is held under strict security. Who can see it, where it goes, and how it is protected — all of that is explained here in plain language.
When you open an account or use Batjele's services, you share certain information with us. This Privacy Policy exists to clearly answer what we do with that data, where it is stored, and who can access it.
Batjele Batjele believes every member's data belongs to them. We are custodians of that data, not its owners — and we handle it with the utmost care.
This Privacy Policy applies equally to Batjele's website, mobile app, and all services. It is written in Bengali so every member can understand it with ease.
Reading this page will give you a clear picture of how safely your information is handled. If you have any questions, reach out to our support team.
Batjele collects two types of data — what you provide directly, and what is generated automatically while you use the platform.
What you provide directly:
Automatically collected:
Batjele only collects what is necessary to provide its services. No unnecessary information is requested, and you are never required to provide optional details unless you choose to.
Data collected by Batjele is used only for specific, defined purposes. Each purpose is clearly outlined below:
Batjele never Your data is never sold to advertisers or shared with third parties for marketing purposes.
Batjele protects your data with multiple layers of security. Even if one layer is breached, the next one holds.
All data transmitted via the website and app is encrypted. Third parties cannot intercept it in transit.
An OTP is required in addition to your password — so even if your password is compromised, your account stays secure.
Your data is stored exclusively on secure, firewall-protected servers.
Unusual logins and suspicious activity are detected automatically, 24/7.
Within Batjele, only designated responsible staff members have access to specific data.
You can also do your part: never share your password, avoid logging in on public Wi-Fi, and contact support immediately if you notice anything suspicious.
Cookies are small files stored in your browser. Batjele uses cookies to improve your experience — for example, staying logged in even after refreshing the page.
| Cookie Types | Purpose | Duration | Type |
|---|---|---|---|
| Session Cookie | Maintaining Login Sessions | Until Browser is Closed | Essential |
| Security Cookies | CSRF Attack Prevention | Session only | Essential |
| Preference Cookie | Remembering language and theme settings | 30 days | Optional |
| Analytics Cookies | Understanding Platform Usage | 90 Days | Optional |
You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause issues with login and payments.
Payment information is the most sensitive data we hold, which is why Batjele protects it with an additional layer of security.
No Batjele staff member will ever ask for your bKash PIN or Nagad password. If anyone does, it is a scam — contact support immediately.
If you notice any suspicious payment activity, contact us via live chat. Our payments team is available 24/7.
You have full control over your own data on Batjele. The following rights are yours:
You can request to see what information Batjele holds about you. Submit a request to Support and the relevant details will be provided.
If any of your information is incorrect, you can update it via Profile Settings or by contacting Support.
Upon closing your account, you may request that your personal data be deleted, except for information that must be retained due to legal obligations.
You can opt out of promotional emails or SMS messages at any time.
You can download your transaction history and betting records directly from Account Settings.
Email us for any data-related requests support@batjele.comor let us know via live chat.
Batjele's services are strictly for users aged 18 and above. Collecting or storing data from anyone under 18 is absolutely prohibited.
Date of birth is verified at the time of registration. If it is found that a minor has registered using false information, the account is immediately closed and any collected data is deleted.
For Parents: If you suspect that your minor child has created an account on Batjele, please support@batjele.comto get in touch.
Batjele may update this Privacy Policy when necessary. Any changes will be reflected by a new "Last Updated" date on this page, and registered members will be notified by email for significant updates.
Continuing to use the service after any changes takes effect means you accept the updated policy. If you do not agree with the new policy, you may request account closure.
A simple tip: check this page occasionally, especially the "Last Updated" date. That way you'll always know if anything has changed.
Batjele only collects information that is strictly necessary to provide its services. Below is a summary of the types of data collected:
Full name, mobile number, email address, and date of birth. Required for account creation and verification.
BKash/Nagad/Rocket number. Used solely to process transactions.
NID or passport. Required for verification of large withdrawals.
Pages visited and time spent. Used to improve the platform.
Browser and operating system. Helps with security verification.
Estimated from IP address. Used to detect suspicious login activity.
Batjele doesn't just state these commitments in a policy — it upholds them in practice.
Batjele never sells your data to advertisers or data brokers. That is a core principle we do not compromise on.
Information that is not needed to deliver the service is never requested. Every piece of data collected has a clear reason behind it.
No legal jargon — just plain language. So you always know exactly what you're sharing and why.
Viewing, correcting, or deleting your data — and opting out of marketing — is entirely in your hands.
Where third parties are required to deliver a service, strict data privacy agreements are in place with each of them.
We aim to respond to all data-related requests within 48 hours.
When registering on an online platform, we rarely stop to think about where our data goes. Batjele takes this seriously, because we believe protecting data means protecting people.
Digital services are growing fast in Bangladesh, and so is online fraud. Against this backdrop, Batjele treats member data protection as its highest priority — not just on paper, but built into the technical architecture of the platform itself.
Many platforms monetize user data through advertising. Batjele has chosen a different path. Our revenue comes from the quality of our service — not from selling member data. That distinction matters to us.
Batjele's technology team conducts regular security audits. Any vulnerabilities identified are resolved promptly. Significant investment is made each year to protect member data — this is not an expense, it is a commitment.
Most importantly — data protection is a shared responsibility. Batjele does its part to the fullest, but staying mindful of your own account matters too. Use a strong password, keep it private, and report anything suspicious. Together, we build a genuinely secure experience.
Data necessary for your account is retained for as long as the account remains active. Once an account is closed, personal data is deleted — however, financial transaction records must be kept for a defined period to meet legal obligations, as required under applicable law.
Data used for analytics is generally kept on a temporary basis and later anonymized so that no individual can be identified. The data remains, but your identity does not.
Your data is safe, your payments are secure — join now.
This Privacy Policy is part of our Terms & Conditions and Responsible Gaming Reading this alongside our policy will give you the full picture. If you have any questions, support@batjele.comemail us or chat with us live in Bengali.
Bet with confidence knowing your privacy is protected — join today.